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Privacy Policy

1. Introduction
ParkPro Integrations (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of visitors who use our website, submit forms, request services, or interact with our parking management, permitting, and enforcement systems.
This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using this website or submitting information through our forms, you agree to the practices described in this Policy.
2. Information We Collect
We collect information in the following ways:
2.1 Information You Provide
When you submit information through our website forms, we may collect:

  • Name

  • Email address

  • Phone number

  • Property or business information

  • Vehicle information

  • Parking permit details

  • Violation or enforcement request details

  • Address or location of incident

  • Any additional information you provide voluntarily

This applies to contact forms, towing requests, parking enforcement requests, or digital permitting submissions.
2.2 Information Collected Automatically (Cookies & Analytics)
Our website uses standard internet technologies such as:

  • Cookies

  • Web beacons

  • Wix analytics tools

  • Device and browser identifiers

  • IP addresses

These tools help us:

  • Improve website performance

  • Maintain security

  • Understand visitor behavior

  • Diagnose technical problems

  • Track website usage (non-personally identifiable)

3. How We Use Your Information
We use the information we collect to:

  • Respond to contact form submissions

  • Process towing, enforcement, or parking requests

  • Verify vehicle, permit, or violation details

  • Provide customer support

  • Improve website functionality and user experience

  • Enhance security and fraud prevention

  • Maintain records for operational and compliance purposes

  • Communicate with you regarding submitted reports or requests

  • Provide services requested by property owners, tenants, residents, and managers

We do not sell or rent your personal information.
4. Sharing of Information
We may share information:
4.1 With authorized service partners
For the limited purposes of:

  • Verifying permits

  • Responding to parking violations

  • Conducting towing, booting, or enforcement actions

  • Providing customer service related to parking or towing

  • Documenting incidents or violations

  • Fulfilling legal reporting requirements

This may include towing partners, enforcement officers, property managers, or software platforms used for LPR/permitting.
4.2 With software providers
We may share certain information with:

  • PatrolWorks / Ranger SST (for digital permitting, violations, and enforcement workflows)

  • LPR and device providers

  • Cloud-based systems that store parking data securely

These providers only receive what is needed to deliver relevant services.
4.3 As required by law
We may disclose information when:

  • Required by subpoena, warrant, or court order

  • Necessary to comply with applicable laws

  • Needed to protect safety, prevent fraud, or protect property

5. Cookies and Tracking Technologies
We use cookies and tracking tools to enhance your browsing experience. You may disable cookies through your browser settings, but this may affect the functionality of certain site features.
6. Data Storage & Security
We use technical, administrative, and physical safeguards to protect your information, including:

  • Encrypted data storage

  • Secure connections (HTTPS)

  • Access controls for authorized personnel only

  • Regular monitoring for security concerns

  • Secure cloud hosting through Wix and integrated providers

While we take appropriate measures to protect your information, no system can guarantee 100% security.
7. Your Rights
Depending on your state or local regulations (e.g., Tennessee), you may have the right to:

  • Request a copy of your information

  • Request correction of inaccurate information

  • Request deletion of certain data

  • Opt out of certain forms of data collection

To exercise these rights, contact us using the information below.
8. Data Retention
We retain information only as long as necessary to:

  • Provide requested services

  • Maintain accurate permit and enforcement records

  • Meet legal requirements

  • Resolve disputes

  • Support property management compliance

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those external sites.
10. Children’s Privacy
Our services are not intended for anyone under the age of 16. We do not knowingly collect information from children without consent from a parent or legal guardian.
11. Contact Information
If you have questions about this Privacy Policy or wish to request access to your information, contact us:
ParkPro Integrations
Phone: 866-597-5872
Address: 544 E Dumplin Valley Road Kodak TN 37764
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

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